Southside’s offices will be closed from 4pm on 23rd December until 9am on 4th January 2021.
Our amazing staff and volunteer team will be taking a much-needed break at the end of this difficult year. We support and care for our team, and are very grateful to them for their hard work and dedication throughout 2020.
Southside reacted swiftly at the start of lockdown and provided direct support online, by phone and remotely for families and people affected by domestic abuse, helping victims and their children to leave and find safety and access the support they need.
We set up a new Food Pantry in Twerton to respond to the immediate need, and our team delivered food, care supplies and activity packs for isolated vulnerable families throughout Bath and North East Somerset. Through our Family Food Hub Groups since the Summer, Southside has provided thousands of meals for local families, cooked freshly by Dan, a professional chef.
We look forward to restarting the Family Food Hub Groups, Food Pantries and all our support services at the start of 2021 to ensure that individuals and families can access the care and support they need.
For support during the time that our offices are closed, please use these services:
If you, or someone you are with, is in urgent need of help, please call 999 for emergency services if you are in an immediately dangerous situation.
101 – Police non-emergency line if you are not in immediate danger but wish to report an incident to the Police.
116 123 – Samaritans if you need someone to talk to: freephone 24-hour confidential listening service for anyone in crisis, or visit www.samaritans.org
0808 2000 247 – National Domestic Abuse Helpline, freephone 24-hour advice around domestic abuse
0300 303 1320 – 24-hour COVID-19 mental health support line through Avon and Wiltshire Partnership Mental Health Team
01225 362814 – B&NES Mental Health Team if you would like advice around mental health
01225 396313 or 01454 615 165 – B&NES Children’s Social Care Duty Team if you have concerns about the welfare of a child(ren)
0300 247 0201 or 01454 615 165 – B&NES Adult Safeguarding if you have concerns about the welfare of an adult
0300 247 0050 – B&NES Community Wellbeing Hub
Please take care over the Christmas period. Thanks to everyone who has supported Southside this year and we look forward to working with our local communities, families and partners in 2021.
