Southside’s offices will be closed from 3pm on 23rd December until 9am on 4th January 2022. We will however be actioning high risk domestic abuse referrals from the Daily Incident Review Meeting with Children’s Social Care and the Police on Wednesday 29th, Thursday 30th, and Friday 31st December.
This has been a difficult time for us all, and our amazing staff and volunteer team will be taking a much-needed break at the end of the year. At Southside, we ensure that our team are supported and cared for, and are very grateful to them all for their continued hard work and commitment throughout 2021.
Southside has continued to provide support for children, young people and families through the Covid-19 crisis, working safely within the restrictions. We have restarted face-to-face services where possible, alongside direct support online, by phone and remotely, for families and people affected by domestic abuse and other challenges. Through our crisis support, we have helped victims and their children to leave and find safety and access the support they need.
Our support for isolated families throughout Bath and North East Somerset this year included specialist whole family support and our Food Pantries and Family Food Hub Groups to enable families to access food supplies and nutritious meals, cooked freshly by Dan, our professional chef.
We look forward to restarting all our support services and groups in early January to ensure that individuals and families can access the care and support they need.
For support during the time that our offices are closed, please use these services:
If you, or someone you are with, is in urgent need of help, please call 999 for emergency services if you are in an immediately dangerous situation.
101 – Police non-emergency line if you are not in immediate danger but wish to report an incident to the Police.
116 123 – Samaritans if you need someone to talk to: freephone 24-hour confidential listening service for anyone in crisis, or visit www.samaritans.org
0808 2000 247 – National Domestic Abuse Helpline, freephone 24-hour advice around domestic abuse
0800 953 1919 – Mental Health 24/7 Response Line, dedicated telephone line for anyone who may be worried about their own or someone else’s mental health.
01225 362814 – B&NES Mental Health Team
01225 396313 or 01454 615 165 – B&NES Children’s Social Care Duty Team if you have concerns about the welfare of a child(ren)
0300 247 0201 or 01454 615 165 – B&NES Adult Safeguarding if you have concerns about the welfare of an adult
0300 247 0050 – B&NES Community Wellbeing Hub, provides a central place for you to access a range of services that will help you stay safe and well and improve your health and wellbeing.
If you are experiencing domestic abuse and need immediate help, ask for ‘ANI’ in a participating pharmacy. ‘ANI’ stands for Action Needed Immediately. If a pharmacy has the ‘Ask for ANI’ logo on display, it means they’re ready to help. They will offer you a private space, provide a phone and ask if you need support from the police or other domestic abuse support services.
